Privacy Policy
Privacy Policy
BUREAU VERITAS GROUP PERSONAL DATA PROTECTION POLICY FOR USERS
(Last update: May 18th, 2021)
- Obtain and process your Personal Data fairly and lawfully
- Obtain your Personal data for specified, explicit and legitimate purposes, and not process it subsequently in a manner that is incompatible with those purposes
- Process only Personal Data that is adequate, relevant and not excessive in relation to the purposes for which it is obtained and its further processing
- Ensure that your Personal Data is accurate, complete and, where necessary, kept up-to-date
- Store your Personal Data for a period no longer than is necessary for the purposes for which it is obtained and processed and in accordance with applicable legislation and statute of limitations.
- Column 1 - In what scenario is your data collected? This column explains what activity or scenario you are involved in when we use or collect your Personal Data.
- Column 2 - What types of Personal Data may we hold about you? This column explains what types of Personal Data we collect.
- Column 3 - How and why we use it? This column explains what we do with your Personal Data, and the purposes for collecting it.
- Column 4 - What is the legal basis for using your Personal Data? This column explains the reason why we may use your Personal Data.
Subscription to a service
Information collected during the subscription to one of our services- Name and surname
- Email address
- Postal address (invoicing)
- Phone number
- Transaction information (details regarding the service subscribed, transaction number, services history, etc.)
- Payment information
- Send you a quote estimate
- Process and follow your subscription
- Manage the payment of your subscription
- Manage any contact you have with us regarding your subscription
- Manage any dispute relating to a subscription
- Run statistics
- Performance of a contract
To provide you with the service you requested (subscription)
Provision of a service
Information collected during the provision of the services you have subscribed to- Name and surname
- Email address
- Phone number
- Data relating to the commercial relationship: details regarding the service subscribed, the duration, correspondence with the client, etc.)
- Identification data allowing access to some of our platforms (e.g. Building in One)
- Provide you with the service requested
- Allow you to access and use the Building in One Platform when such service is requested
- Manage any contact you have with us during the provision of the service
- Manage the commercial relationship with you
- Manage any request or dispute relating to a service
- Performance of a contract
To provide you with the service you requested (subscription)
Conclusion of a specific agreement
Information collected when you provide us with a product or service- Name and surname
- Email address
- Postal address
- Function
- Company name
- Phone number
- Billing data
- Create and manage supplier/vendor filess
- Manage contracts, orders, deliveries, invoices and accountings
- Performance of a contract:
To manage the contractual relationship with you
Newsletter and commercial communications subscription
- Name and surname
- Email address
- Function
- Company name
- Phone number
- Send you marketing communications (where you have asked us to)
- Keep an up to date suppression list if you have asked not to be contacted
- Run analytics or collect statistics
- Consent:
No direct marketing communication is sent to you if you have not consented to receive it - Legitimate Interest:
To tailor our marketing communications and understand their effectiveness, to help us better understand your needs and improve our services, to develop our business - Compliance with a legal obligation:
To keep your details on a suppression list if you have asked us not to send you any direct marketing anymore
Online browsing
Information collected by cookies or similar technologies (\"Cookies\"*) as part of your browsing on Bureau Veritas websites.* Cookies are small text files stored on your device (computer, tablet or mobile) when you are on the Internet.
Data related to your use of our website:- Where you came from
- Pages you looked at
- Duration of your visit
Technical information:
- IP address
- browser information
- device information
- To tailor our services for you:
- to send you recommendations or marketing communications based on your interests
- to display our website in a tailored way
- To allow proper functioning of our website:
- proper display of the content,
- interface personalisation such as language
- parameters attached to your device including your screen resolution
- improvement of our website for example, by testing new ideas.
- To ensure the website is secure and safe and protect you against fraud or misuse of our websites or services
- To run statistics:
- To improve our offers
- To know how you discovered our website
- Legitimate interest:
To ensure we are providing you with websites and communications that are working properly, are safe and secure and are continually improving, to develop our business - Consent:
For cookies that are not necessary for the functioning of our website
Enquiries
Information collected when you ask questions relating to our services- Name and surname
- Email address
- Function
- Company name
- Phone number
- Other information you have shared with us regarding your enquiry
- To answer your enquiries
- Where needed, to connect you with the relevant services
- For statistics purposes
- To send you quote estimates when you ask for it
- Consent:
To process your enquiry - Performance of a contract:
To provide you with the information requested in the context of the contract between you and Bureau Veritas - Legitimate interest:
To help us better understand our Users' needs and expectations and therefore improve our services
Application for a job
Information collected when you apply for a job in Bureau Veritas- Identification information
- Contact details
- Resume (qualifications, previous jobs, etc.)
- Interview notes
- Review candidates' applications
- Manage the recruitment processes
- Hire candidates
- Consent:
To process your application - Legitimate interest:
To find the best candidates for our job offers
- You wish to subscribe to our newsletter or receive commercial communications
- We use non-essential cookies, or cookie-like technology, and/or collect information about the device you use to access our websites
- You ask us questions about our services
- You apply to Bureau Veritas for a job.
- Within Bureau Veritas, and by any member of the Bureau Veritas Group
- > This will only be done on a need-to-know basis and where necessary to provide you with the services you have asked for, or in the context of a contract between you and Bureau Veritas, or with your consent (in particular for marketing purpose).
- By trusted service providers acting as subcontractors (i.e. data processors), which will carry out certain services necessary for the purposes indicated above on our behalf (marketing services, hosting services, database maintenance, etc.).
- > We only provide them with the information they need to perform such services, and we require that they do not use your Personal Data for any other purpose. These service providers will only act upon Bureau Veritas' instructions and will be contractually bound to ensure a level of security and confidentiality for your Personal Data that is the same as the level Bureau Veritas is bound to ensure and to comply with applicable personal data protection laws and regulations.
- To protect the rights, property or safety of Bureau Veritas, our Users, our employees or others
- In the event of a merger or sale of the company's assets (in such case your Personal Data will be disclosed to the prospective buyer)
- To comply with a legal obligation or to respond to legal proceedings of any nature, Court orders, any legal action or implementing enforcement measures that are required by the competent authorities
- For other purposes required by applicable legislation or with your prior consent.
- Either by transferring the Personal Data to a data recipient located in a country which is the subject of an adequacy decision adopted by the European Commission, establishing that this third country ensures an adequate level of protection for Personal Data
- Or by executing the European Standard Contractual Clauses (signed between Bureau Veritas and its subsidiaries or between Bureau Veritas and its service providers) which have been approved by the European Commission as providing an adequate level of protection for your Personal Data.
- Where you subscribe to a service, we keep your Personal Data for the duration of our contractual relationship and then in accordance with the statute of limitations
- Where you contact us for an enquiry we keep your personal data for the duration needed for the processing of your enquiry
- Where you have consented to direct marketing we keep your Personal Data until you unsubscribe or require us to delete it or after a period of inactivity (no active interaction with us) defined in accordance with local regulations and guidance
- Where cookies are placed on your computer, we keep them for as long as necessary to achieve their purposes) and for a period defined in accordance with local regulations and guidance
- For candidates, we keep your Personal Data in accordance with the applicable statute of limitations under local legislation.
- A right of access and information: you have the right to be informed in a concise, transparent, intelligible and easily accessible form of the way in which your Personal Data is processed. You also have the right to obtain (i) confirmation as to whether or not Personal Data concerning you are being processed, and, where that is the case (ii) to access such Personal Data and obtain a copy thereof.
- A right to rectification: you have the right to obtain the rectification of inaccurate your Personal Data. You also have the right to have incomplete Personal Data completed, including by means of supplying a supplementary statement.
- A right to erasure (\"˜right to be forgotten'): in some cases, you have the right to obtain the erasure of your Personal Data. However, this is not an absolute right and Bureau Veritas may have legal or legitimate grounds for keeping such Personal Data.
- A right to restriction of processing: in some cases, you have the right to obtain restriction of the processing of your Personal Data.
- A right to data portability: you have the right to receive your Personal Data which you have provided to Bureau Veritas, in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from Bureau Veritas. This right only applies when the processing of your Personal Data is based on your consent or on a contract and such processing is carried out by automated means.
- A right to object to processing: you have the right to object at any time to the processing of your Personal Data. When you exercise your right to object, on grounds relating to your particular situation, to a processing based on the legitimate interest of Bureau Veritas, Bureau Veritas may, however, invoke compelling legitimate grounds to continue the processing.
- The right to revoke your consent, at any time, to processing that is based on your consent: you may revoke your consent to the processing of your Personal Data when such processing is based on your consent. The revoking of consent does not affect the lawfulness of the processing carried out on the basis of such consent prior to the revocation of consent.
- The right to file a complaint with the supervisory authority: you have the right to contact your Data Protection Authority to complain about Bureau Veritas' Personal Data protection practices.
- The right to give instructions concerning the use of your data after your death: you have the right to give Bureau Veritas instructions concerning the use of your Personal Data after your death.
- The right to obtain a copy of the standard contractual clauses signed by Bureau Veritas when your Personal Data is transferred outside of the EEA.